How to unlock the keypad on a VX520

If the keypad in a VX520 is locked, it can be unlocked by using the following steps:

When it asks for a Password, enter 1 / Alpha / Alpha / 66831 and press Enter

Select "8" and press Enter

It will ask for the password again, so enter 1 / Alpha / Alpha / 66831 and press Enter

It will ask is you want to lock the keypad, so respond with "No" and press Enter

Select the Cancel (red button) to return to the main screen


The alpha key is above the "2" in the center of the keypad / screen


If further assistance is needed, please contact the Tech Support team for Level 2 assistance

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